Author: Dudley Larus

About Dudley Larus

I'm passionate about improving the customer experience Dudley Larus is a senior principal consultant in the Genesys Professional Services organization working with customers on their cx projects as a business analyst. Previously, he was part of the Genesys Product Marketing Team and prior held key marketing roles at contact center pioneers Melita International as well as enterprise software companies Lanier Worldwide, SwissAir IT and Verifone as well as working as an educator.